• Have other questions?

    If you have other questions, call Customer Care or send us your comments and suggestions through our feedback form.

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  • Are there any charges for home deliveries?

    Home deliveries are subject to the total value purchased in store. Please contact your local Home Centre to find out whether a free delivery and assembly is applicable to you.

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  • What is your returns and exchange policy?

    Our Returns Policy explains terms and conditions for returns, exchanges and refunds.

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  • I’d like to share some feedback with Home Centre. How do I do that?

    We’re always looking to improve your Home Centre experience, and welcome your feedback. Send us your comments and suggestions through our feedback form. You can also fill out a customer comment card, available at all stores, and drop it into our suggestion box.

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  • Can my purchase be delivered at a time that’s convenient to me?

    We’ll send a notification to your mobile number about the estimated delivery time, 24 hours before the delivery. If you wish to change the time or postpone the delivery, contact Customer Care. Postponed deliveries will be rescheduled to the next available date.

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  • Can my items be delivered internationally?

    At the moment, we don’t have the facility to deliver furniture internationally. However, we can deliver your purchase to a cargo location if you’ve booked one.

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  • How do I know whether the furniture I buy will fit my house?

    All our stores have measuring tapes to help you pick furniture of the right size and better plan your purchase.

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  • Do you have Gift Vouchers?

    Home Centre Gift Vouchers make great presents, and are available at all Home Centre stores.

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  • Will my purchase be delivered to my residence? How long will it take?

    We will deliver your Home Centre goods to a location you specify. The delivery period is within 5 days from the billing date.

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  • I’m a frequent Home Centre shopper. Do you offer a loyalty programme?

    Home Centre is a part of Shukran, the Landmark Group’s loyalty programme. Signing up is free, quick and easy, and you can enjoy great benefits and gifts by adding Shukrans every time you shop at Home Centre.

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  • Where are your stores located?

    Find a complete list of our locations using our store locator.

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